Refund policy
Refund Policy
We appreciate your support and want you to love every item you order from us! Please take a moment to review our refund policy below.
All Sales Are Final
All of our products are made and packaged with care. Because of this, all sales are final, and we’re unable to offer refunds, or returns once your order has been placed.
Incorrect Size Sent
We take great care to ensure that every order is fulfilled accurately. If you receive the wrong size due to an error on our part, please contact us within 7 days of delivery.
To qualify for a replacement:
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The item must be unworn, unwashed, and in its original condition.
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You must provide proof of purchase and a photo showing the incorrect size received.
Once verified, we will send the correct size at no additional cost.
Customer Responsibility
Please review your order carefully before checkout to ensure all details, including size and shipping information, are correct. We cannot issue replacements for orders with incorrect information provided by the customer.
Contact Us
If you believe you have received the wrong size or have any questions about your order, please contact us at figuurati@gmail.com. Our team will be happy to assist you.